Our Driving Force

One plan to reduce 4 harms

Patients are at the heart of everything we do. They inspire us to change. We are committed to improving their experience of healthcare and protecting them from harm.

To effectively deliver ‘harm free’ care to our patients we need one plan which can be implemented at local level and integrates easily with existing workflow and routines. We recognise the improvement work many of you have already done in these safety areas, so this is not about starting again, it’s about building on what you already have in place.

So where do you start?

We know the challenge is big. But it isn’t a path we expect you to walk alone. The diagram below identifies the key drivers which will deliver success. If we focus on these core areas, we will achieve our aim of delivering ‘harm free’ care.

To further explain, the driver diagram should be read from right to left. The secondary drivers feed the overall aim. So by working through each of the drivers, you will accomplish our aim of delivering ‘harm free’ care to our patients.


Harm Free Care Driving Force