How To Plan and Organise Learning Events

Planning Learning Session 1

With your pre-meeting already undertaken you will have an agreed date for learning session 1, along with the results of your Baseline Audit. The results will enable you to have a clear plan of action with which your team can identify areas for changes to the processes you have in place for your ward or area.

Your team will need to agree three questions within the model for improvement – what are we trying to accomplish? How will we know that a change is an improvement? What change can we make that will result in improvement? This will form the basis of your Plan, Do, Study, Act process.

Learning session 1 is simply about using your time together to generate ideas as a group, agree how you will put those ideas into practice and how to get started. It is also a good opportunity to educate your team about the key drivers that you will be working on in Action Period 1. For example, if your baseline audit has identified that intentional rounding is a priority for your Trust, ask your team members to read the case study on intentional rounding and to listen to the intentional rounding webEx before attending the learning event.  Invite someone from an organisation who has already implemented intentional rounding to talk about how they did it; steal shamelessly and learn from their mistakes to make implementation in your pilot areas as good as possible. And, of course agree how you will record and measure the changes you have made to keep spurring on your improvements.


Harm Free Care Model For Improvement

Outputs of learning session 1

  • A viable plan for the first test of change during the action period
  • Ideas and changes to processes that your group will test within your selected ward or area
  • Group and individual ownership – what will you commit to doing as a group, what are your personal actions that will have your group achieve the overall aim
  • Agreement of what you will have accomplished by the time you meet again in 90 days

Planning Learning Session 2

Where learning session 1 is about generating ideas, methods and getting started, learning session 2 is about reviewing as a group the changes you have put in place and identifying what did and didn’t work within your focused ward or area during the past 90 days.

With your key learnings, you can then spend the remainder of learning session 2 getting more ideas, getting better methods and really getting into your stride as a group. Be ambitious and plan multiple tests of change to ensure you pick up pace.

Outputs of learning session 2

  • A clear understanding of successes and failures to help you move forward at pace
  • What new ideas and changes are you going to test on a small scale during the next 90 days
  • What changes from the previous action period you are going to continue with and improve
  • What is your commitment as a group
  • What are the actions of each team member
  • How will you measure the changes you put in place

Planning Learning Session 3

Learning session 3 is your opportunity to review your progress against the driver diagram and celebrate your successes. Retake the baseline audit to check your progress and to be clear about which drivers you need to focus your improvement work for Action period 3. Use this session to talk in detail about what changes you have implemented and which processes have made the biggest difference in delivering the overall aim of a reduction in all 4 harms.

It’s also important for your improvement group to acknowledge what didn’t work. By identifying the areas that didn’t work, acknowledging why and learning for the future, your group will be able to move forwards at a far greater pace.

Outputs of learning session 3

  • Agree how you will sustain the new processes and changes you have implemented
  • Get ready to spread the successful changes throughout your organisation
  • Agree how you will share information with other members of your organisation
  • Remember to share your case studies on this website