Implementing a Patient Safety Briefing

This short guide is to give you ideas and suggestions about how to use the Patient Safety Briefing film and card in your organisation, taking into account your local need, ways of working and internal systems.

What’s available now?

Film

Currently the film is available to use in the following ways:

Card

Artwork for the card is available to download free of charge from Guy’s and St Thomas’ NHS Foundation Trust and you are welcome to print your own copies.

The card may not be adapted without advising Guy’s and St Thomas’/MultiAdaptor of your intentions – email: patientinformationteam@gstt.nhs.uk

Sharing with patients

Our research from testing showed that patients were more likely to remember and act on the safety messages when both the film and card were presented to them together, or when staff went through the information with them. Below are some suggestions about how you might use these resources locally:

Film

  • Trust website – Many Trusts already have a dedicated webpage for inpatients. The film could form part of this page and the page highlighted to patients via an appointment letter or email
  • Hospedia – If your Trust has Hospedia patient bedside units, the film will be available free of charge to view for your patients via the ‘Hospital Information’ button. It could then be referenced in the Welcome Packs that many Trusts now give to inpatients
  • Tablets – Staff at the three trusts that took part in testing the film used tablets to show patients the film.

Card

At Guys’ and St Thomas’ NHS Foundation Trust, the card forms part of a patient’s Welcome Pack, which is given to every adult inpatient and also includes:

  • a dignity pack with ear plugs, eye mask, comb, soap, toothpaste and toothbrush
  • non-slip hospital socks to help reduce falls
  • a welcome booklet that involves patients in their care and discharge planning
  • a contact card so patients and relatives can ask for assistance at any time

Sharing with staff

During the testing of the film, we found it was important to explain both the concept and the content of the film with staff before they showed it to patients. Both the film and card are aimed at patients to look after themselves and play a part in helping reduce possible harms. However, we found anecdotal evidence that the film was a useful reminder for staff too.

We would like Trusts to share how they’ve implemented it locally and the feedback you’ve had from patients to help develop the work. This can be done via email or by tweeting us @Harmfreecare.